BAD CUSTOMER CARE REPORTING SUSPECTED *****-NO ANSWER

All day I try to make a internet payment from my FNB Account. Every time the message on the screen read 'TRY AGAIN IN 15 MINUTES" I've called the ***** line the usual line all the lines I could find on the internet. 15minutes at a time and nobody answer. I called FRAUS LINE same old same. NO ANSWER. Pathetic incompetence. By the time I get through I will not have one sent in my account