BP
Bianca P
1 reviews | Active since Feb 2019
12 Feb 2019, 12:39
Bad customer care
The customer service sucks!!!!!!! Trying to reactivate my account via the call center and all I get is the run around. Called about 5 different customer care numbers and none was able to assist or put me through to the correct dept. The last person told me I need to go I to a branch and they will be able to assist.... Then what is the point by have a customer care line?
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
12 Feb 2019, 16:06Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply12 Feb 2019, 16:06
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)