1 reviews | Active since Jul 2018
Bad customer care
Bad customer service today @2pm I went to withdraw an ewallett I got to the ATM and it gave me an error I was instructed to go into the bank and a lady will assist me I went into FNB Sandton city and sat there waiting for some o e to assis me for over 30 min. I was on lunch at the time and only had until 3pm at 2:55pm I walked out of the bank a lady and guy at the self service banking looked at me and did not even ask why I'm walking g out or even have I been assisted. My problem is still not resolved and I still need to withdraw my ewallet. I will never bank wit FNB **** bank
Good Day Lee-Ann Townsend ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lee-Ann Townsend ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***