1 reviews | Active since Jun 2014
BAD COURIER SERVICE FROM FNB
I app**** for a cheque acc about 4 weeks ago and everything went well ,until i was promised that the card will be delivered to me about 2 weeks ago on a Saturday between 9 and 1pm i sat in the house and no one bothered to call, last week Tuesday a guy called me and said they will deliver the card at work between 2pm and 4pm AGAIN NO ONE CALLED AND NOT TO MY SURPRISE THE CARD WAS NOT DELIVERED,I REALLY WONDER WHAT SERVICE IS THIS AND WHAT IS REALLY GOING ON....
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)