TS
Thomas S

1 reviews | Active since Jan 2012

22 Jul 2018, 19:49

Bad communication s****s

I get threatened by FNB for non payment !!!! But they don’t do effort and call the client to find out what’s going on and why the non payment. I find it very arrogant from them and disconcerting!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2018, 09:34
Official

Good Day Thomas ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***