Bad communication and flow of process

Im on holiday and want to pay my Payrol, as im on another device FNB limited me on my payments and because I dont have my bsuiness card, cant change limitations. Spent the morning calling to get it done, they said they changed the limits and when i tried again, was still blocked. - thanks for wasting my time.

Also app**** for a loan twice, 3 weeks ago. Had heard no feedback or anything from them untill was on the phone now. Told me that i dont have an ICT revo