Bad communication

Out of all these endless emails.. FNB bank has only send me one email from there side

Dear Mr. Fourie

We acknowledge receipt of your communication and confirm that we are attending to your query and will be in contact with you shortly.

Should you have any further queries, please feel free to contact us on ********** . Kind regards FNB Credit Card FNB Place 30 Diagonal Street Johannesburg 2000

Tel: ********** Email: ********** Website: www.fnb.co.za

First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). They have not contacted me in any manner of way. Banks are extremely good to offer you a service but as soon as they have you the nice words are gone

Good morning.

It concerns me that it's the 22 of August already. There has been only one email form FNB side on the 17th of August 2017. Whey has nobody contact me not from FNB side?. I had to call in my self. I want to now what is going on I'm considering to close my FNB account and move to a better bank. If been sending endless emails and only reserved one from FNB where FNB stats that they will be calling me??? Still nothing. If I don't get any answers today I will place everything on helou Pieter. I'm sick and tired of sending endless emails and not is happening.

Begin forwarded message:

From: Brandun Fourie ********** Date: 18 August 2017 at 14:05:10 SAST To: ********** Subject: Re: Cancelation of Credit

Good day. This is now becoming a problem. How many time much one person email FNB Bank? Just for you to cancel a credit card. This is becoming a pain. Must I call after FNB bank because in the 17th of August you guys said that you will be in contact with me. It's now the 18th of August. I'm sick of sending endless emails and FNB is not doing anything for there side.

I WANT ANSWERS NOW!!!!!!!!!

On 17 Aug 2017, at 09:42, Brandun Fourie ********** wrote:

Thank you for the feedback. Will appreciate if this problem can be resolved as soon as possible. I have query about it from the 31st July 2017. And on the 14 of August 2017. Tomorrow is Friday I want it resolved by then and the amount of R199 payed back into my account.

Regards Brandun Fourie

Begin forwarded message:

From: Brandun Fourie ********** Date: 14 August 2017 at 20:13:04 SAST To: ********** Subject: Fwd: Cancelation of Credit

Please it has been more than 3weeks and you still have not canceled my credit card.. I have accidentally transferd R199 in to my credit card please send it back to my account as soon as possible. Here below you will see that I have mailed you on the 31st July 2017 at 17:06 Please sort this problem out! If this is problem is not resolved before the end of this week I will close my account and move to a better bank. Please get in contact with me regarding way my credit card still in my app.. And way I can't transfer my R199...

Thank you.

Begin forwarded message:

From: Brandun Fourie ********** Date: 31 July 2017 at 17:06:35 SAST To: ********** Subject: Cancelation of Credit

To how it may concern Brandun Ignatius Smuts Fourie ID number: ********** 133082

I'm canceling my Credit card reason behind it is that I'm self employed I don't want to go through all the drama if they can't work on my bank statements I'm OK with not having a credit card then

Regards

Brandun Ignatius Smuts Fourie