wP
williem P
1 reviews | Active since Aug 2014
18 Mar 2019, 13:09
Bad client services
Fnb call me on Saturday to informed me that I was in areas with my home loan account for the amount of R100.I informed them I will made the payment.On Monday morning I received an SMS that informed me I have to made the payment or legal action will be taken.I was socked.I did expect this kind of treatment from Fnb especially that I was a client for more than 23 years and my home loan is with Fnb more than 17 years.I am not a thieve and my record with credit bureau is cleaned to be treated this way is ridiculous
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FNB (First National Bank)'s replyOfficial
18 Mar 2019, 13:50Good Day Williem
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply18 Mar 2019, 13:50
Official
Good Day Williem
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***