Bad client service

Hi my Name is Thokozile Sibiya. I went to the Sandton branch today to make a deposit for insurance claim for cell c and when I got there it was around past 11 the lady at the door spraid the sanitizer in my eyes was sitting there for long without assistance until a lady that I can't recall her name who took me to teller 8 where a consultant didn't want to assist with the deposit from the inside I tried doing the deposit from the ATM but with fail j had to go inside the branch the guy left me there without assistance for so long that I had to leave the branch without being assisted he said he won't help me as they only take R20 K and above is this how you serve your clients? I will also escalate this to your partner the insurance company to show the poor bad service you give their clients this us bull ****

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