TN
Thulani N
1 reviews | Active since Oct 2022
03 Dec 2024, 10:53
Bad Client experience
I’ve settled both my loan accounts on the 20th Nov and I’m given the run around regarding my paid up letters and will close my cheque account soon
Helpful (0)
Replies (5)0
Replies (5)TN
Thulani N's updateReviewer Update
03 Dec 2024, 12:24Already lodged a complaint but still not resolved
TN
Thulani N's update03 Dec 2024, 12:24
Reviewer Update
Already lodged a complaint but still not resolved
TN
Thulani N's updateReviewer Update
03 Dec 2024, 12:54I will definitely spread the word of bad customer experience
The slogan is ‘how can we help you’
**** service and can’t even help me
The slogan is ‘how can we help you’
**** service and can’t even help me
TN
Thulani N's update03 Dec 2024, 12:54
Reviewer Update
I will definitely spread the word of bad customer experience
The slogan is ‘how can we help you’
**** service and can’t even help me
The slogan is ‘how can we help you’
**** service and can’t even help me
TN
Thulani N's updateReviewer Update
04 Dec 2024, 16:33I called FNB contact centre the whole day today without any joy or being helped
Yet they claim ‘how can we help you’
I’m really taking my business elsewhere and want anything to do with FNB
Yet they claim ‘how can we help you’
I’m really taking my business elsewhere and want anything to do with FNB
TN
Thulani N's update04 Dec 2024, 16:33
Reviewer Update
I called FNB contact centre the whole day today without any joy or being helped
Yet they claim ‘how can we help you’
I’m really taking my business elsewhere and want anything to do with FNB
Yet they claim ‘how can we help you’
I’m really taking my business elsewhere and want anything to do with FNB
TN
Thulani N's updateReviewer Update
05 Dec 2024, 10:24I’m literally from the branch Fnb Sandton
RNB building And was made to call the
Call centre. Agent told me, only today my accounts are submitted for closure and was told I’ll get my paid up letters after 5 to 7 working days
What an inconvenience because I paid off on the 20th Nov
Poor customer service at its best and a useless Complaints department
RNB building And was made to call the
Call centre. Agent told me, only today my accounts are submitted for closure and was told I’ll get my paid up letters after 5 to 7 working days
What an inconvenience because I paid off on the 20th Nov
Poor customer service at its best and a useless Complaints department
TN
Thulani N's update05 Dec 2024, 10:24
Reviewer Update
I’m literally from the branch Fnb Sandton
RNB building And was made to call the
Call centre. Agent told me, only today my accounts are submitted for closure and was told I’ll get my paid up letters after 5 to 7 working days
What an inconvenience because I paid off on the 20th Nov
Poor customer service at its best and a useless Complaints department
RNB building And was made to call the
Call centre. Agent told me, only today my accounts are submitted for closure and was told I’ll get my paid up letters after 5 to 7 working days
What an inconvenience because I paid off on the 20th Nov
Poor customer service at its best and a useless Complaints department
TN
Thulani N's updateReviewer Update
07 Dec 2024, 12:16Thanks Laurelene Vermeulen for resolving
My matter. I’m so impressed with your service
My matter. I’m so impressed with your service
TN
Thulani N's update07 Dec 2024, 12:16
Reviewer Update
Thanks Laurelene Vermeulen for resolving
My matter. I’m so impressed with your service
My matter. I’m so impressed with your service