CK
Colin K
1 reviews | Active since Nov 2013
24 Jan 2016, 16:21
Bad choice
When one has two choices , both bad . Then get told it was my choice. If you read my first email carefully, you would note that I specifically requested the goods to be delivered to a certain address. You had the goods delivered to the wrong address. Your last email smacks of condescension . Perhaps you need to pass on my concerns to your superiors, instead of lecturing me on your rules and regulations.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
25 Jan 2016, 09:11Hello CGK,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854246.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854246.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Jan 2016, 09:11
Official
Hello CGK,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854246.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854246.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
