1 reviews | Active since Jan 2017

11 Jan 2017, 14:04

Bad cell phone service.

<p>Good day.</p> <p>Good day. I have always been satisfied with the service I received from FNB banking department.</p> <p>Since I have FNB cell phone I have had trouble with it. The cell phone network availability, at the branch the lack of knowledge to be able to assist with the problems on the cell and now the worst is for two days I cannot get airtime on my cell to be able to make a phone call. I have sent a few messages, people phoned me back and I get cut off with no one phoning back. I had enough of this bad cell phone service. If FNB want to provide a cell phone service they must make sure they are able to. </p> <p>Best Regards.</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2017, 12:17
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)