RJ
Riaan J
1 reviews | Active since Feb 2018
19 Aug 2019, 14:40
Bad Call Centre
Very upset with the service around my bank account. I had a savings account. Told the call centre agent that I rather want the gold cheque account. Now I have 2 accounts and can’t even close my savings account. I’m told I have to go into the bank. Very bad service
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Aug 2019, 15:38Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Aug 2019, 15:38
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***