Bad Call Centre
<p>On the 16th February I did an Online Enquiry to switch from my bank where my Salary was paid into in the past to an exsisting FNB Cheque account that I have.</p> <p> </p> <p>My reference number:1DABTVBZ. For amonth nothing. I called but get transfered to this and that. Today phoned the complaints number, consultant say she will send a reference number, this was at 14:41pm. Nothing is done.</p> <p> </p> <p>Im holding now again(4:18pm) to that same number, ********** 827 for a Supervisor.</p> <p> </p> <p>Its not good business</p>
Good day Mr.louis-zanoli
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: *** .
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr.louis-zanoli
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: *** .
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***