Bad business banking from FNB - nit delivering on marketed promisses

2.5 weeks ago app**** for a new business account online. After a total of 28 calls to various numbers, account still jot opened. One advisor actually advised that I should not have app**** for a new account online but rather in branch. I am disgusted by the speed and client service this has been dealt with and the fact that there is no updates on progression and also that there is no clear contact details for each step of the process. FNB advertise that you can easily open a business account online, but thats a lie...its not easy and its not fast. It seems that every time you submit a document, it takes 3 working days to validate...while the rest if SA is living in 2026, FNB business account department is still stuck in 1920 with rhus process....I am without words on the. level of customer service. I am saddened in my choice to choose FNB as my business banking partner