BAD BUSINESS ACCOUNT SERVICE

I have opened a FNB Business account more than 3 weeks ago. I have submitted all the required documents and still to date I have a 01 account frozen error when trying to deposit money into the account. I have called FNB numerous times whereby I get informed by the voice prompt that FNB is experiencing higher than usual calls. This is the SECOND time I have opened a Business account with FNB and had the same issue the first time.

I do not only have a business account with FNB but a personal account as well and never experienced these issues with my personal account.

This is really bad client service.