1 reviews | Active since Jul 2016

29 Jul 2016, 05:25

bad business

<p> i am very angry with fnb I want and i am going to close all 3 of my account with them and move to another bank. i have money in one of my accounts i transferred about R530 and the charges already went for the month and my account was - 11 so when i transferred R530 and i had R518 after the charges and dstv debited my account for the amount of R506 and with fnb it does not go through and the take R100 and say the balance is R418 so why did it not go through i am ****ed with the stupid sim card as well it never has network.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jul 2016, 09:10
Official

Good day nozipho-ngubane,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Your reference for the above complaint is 979714 and 979719.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)