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Stuart C

1 reviews | Active since Oct 2013

11 May 2026, 16:47

Bad Banking Practice

One asks one thing and they talk about the next thing. FNB staff. My question was Id like to pay off a loan and I get the T's & C's read to me. I have been with FNB for a very long time, do you think they mind if one loses an account. Nope they dont. They haven't even batted an eye... Im sure I have made less work for the FNB staff....

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Replies (8)
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Stuart C's update12 May 2026, 12:16
Reviewer Update
I had a very pertanent person contact me from FNB Collections. He wanted me to make a financial commitment which is why I am in trouble now. So when I get the money I will pay as much as I can. Apparently according to this guy it doesn't work like that. I did not invent *******ion and *****ulent transactions and Nedbank just shut my account on a Sunday. The left hand does not know what the right hand is doing. Unfortunately it seems to be the attitude at all the banks now.
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Stuart C's update14 May 2026, 12:01
Reviewer Update
Afte sending message afyer message and FNB not really giving the correct reponse as in the bank account numbers for paying off the overdraft, loan and Credit Card. No 1, I didnt issue all rhe credit in the world like FNB did. Now they harassing for their money. FNB PLEASE NOTE THAT I WILL PAY OFF THE OUTSTANDING MONEYS. Im not going to make any payment commitments. So I get this call from a guy using phone number ***
Will FNB ALSO PLEASE NOTE THAT I ALSO RECORD THE CALLS AND I RECORD THE CALLS AS EVIDENCE THAT I AM BEING THREATENED/ HARRASSED BY FNB. THIS IS NOT ALLOWED. I CAMNOT MAKE A FINAMCIAL COMMITMENT AND IT IS OBVIOUS THEY JAVENT READ MY MESSAGE BEFORE PHONING ME. IVE SAID WHAT I NEED TO SAY, MY COMMITMENT IS THE COMMITMENT IN BLACK AND WHITE. I DID MAKE A PREVIOUS FINANCIAL COMMITMENT WHOCH OS WHY I AM IN TROUBLE RIGHT NOW. I WILL NEVER MAKE THAT MISTAKE EVER AGAIN. I SINCEREL HOPE FNB IS LISTENING. THE FIRST THING I ASK IS ARE YOU FROM FNB AND WHEN THE PERSON SAYS YES I THEN PUT THE PHONE DOWN IMMEDIATELY. IF I HAVENT TOLD ONE IVE TOLD MANY PEOPLE AT FNB . IVE DONE ENOUGH TALKING
CONCENTRATE ON READING LISTENING TO MY CALL RECORDINGS. IF YOU DONT HAVE CALL RECORDINGS, I CAM SEND A COPY TO YOU. YOU CAN JUST HEAR THE AGRESHEN IN THEIR VOICES WHEN THEY RRU AND PHONE ME. ANOTHER TRICK THE BANKS USE OS AI MAKE THE CALLS AND THEN CONTACT SOMONE IN THE COLLECTIO DEPARTMENT. SO IDEALLY THEY ARE NOT OFFICIALLY HARRASSING PEOPLE. FNB PLEASE TAKE NOTE OF THIS SEQUENCE THAT IS USED. STOP PHONIN ME PLEASE. I WILL SETTLE THW OUTSTANDING MONEYS HOW I CAN. I AM A PENSIONER AND IT IS NOT RIGHT WHAT FNB ARE DOING TO PENSIONERS. FNB are you listening?
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Stuart C's update14 May 2026, 12:03
Reviewer Update
All or most FNB numbers start with 087
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Stuart C's update07 Jun 2026, 18:10
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Further record, I have settled the Temp loan.....
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Stuart C's update08 Jun 2026, 19:35
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They certainly put the rude and insolent staff in the collection department... Now I am thinking, should I infact move back to FNB. They will jave to persuade me very much. What an insolent staff member, sis!!!!!
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Stuart C's update10 Jun 2026, 12:22
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I still maintain my stance. No change.

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Stuart C's update27 Jun 2026, 02:54
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The banks negate that they target Pensioners. The truth is, they do target Pensioners, no matter what
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Stuart C's update29 Jun 2026, 05:13
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FNB would rather one pay a minimal amount rather than give a settlement figure, because business is bad and the
banks need income. I have found out that all banks are the same. I would rather store my money in a couch than pay interest and declare. Gosh what used to be compassion is now become survival of the strongest unfortunately. Completely the opposite.