Bad banking experience

<p>After 3 weeks that my Money as been with FNB Forex nobody contacted me on what documents they needed after numerous phone calls my money has been cleared but guess what they tell me that the money has cleared and should be in my account with in 10 minutes but 40 hours later still no luck every time i phone they say they will come back to me but , no response nothing ! This is the worst banking sevices ever ! When i do get hold of them they say it is a technical problem i will appreciate an clear explanation on this problem as i have phone out an R1000 rand worth of airtime just on FNB FOREX without me going to the branch 3 times!!</p>