Bad Bank with bad partners!

Out of 4 reviews I've made on FNB, 3 are 1- star and 1 is 4-star. you cannot be that bad of a bank consistently FNB.

I am now 4 weeks waiting for my new bank card. from the unhelpfulness of the private banking staff to the most useless service provider of choice (CCD COURIERS)......marriage made in heaven or hell depending on perspective! I am weeks in, without a banking card for my main bank.

I have continuously called the private bankers, who, even after I have pleaded and said I do not want to be put through to CCD couriers, still put me through so I go and waste my time again with ccd. yes, Thapelo and Lethabo from private banking, thank you very much for still transferring my calls to CCD, without my consent. I'm on the phone with FNB and instantaneously I am talking to someone at CCD. magical!

how am I meant to function without a card? all app function is also linked to the same expired card, with a new one sitting with CCD COURIERS for a month. As FNB, do you care that little about us as your clients? I regretted moving my HomeLoan to you FNB (and there is a Hollopeter review where I say this in depth), and now I am sure I need to move it elsewhere and further close my accounts with FNB. I am tired of this love hate situationship we are in. it is clear, I am only as good as my monthly account fee and nothing more, otherwise this would not be happening. I am defeated, I no longer wish to be a part of this madness.

Please see the link herein, for you to understand the things you put us as your customers through whenever you choose to use this CCD company. https://www.hellopeter.com/ccd-couriers

this is what we as your so-called valued customers have to say about your relationship with CCD. we have had enough, and it is time FNB uses a different company. There are more competent companies that are not based in the windy city (cape town) that can provide way better service. Stop the ******** towards CCD and get us a courier company that actually respects your clients!

When will I get my card?