Bad bad service

This last five weeks I have the worst experience one certainly can have from a bank( FNB) . Remember their logo is: How can we help you? To apply for debt consolidation seems just a bridge to far to grasp. You cannot tick all the boxes - are there anyone with some savvy? You must know that I am a ( a doctor) a private client.... that helps absolute nothing it is actually worse!! No, FNB this is really really bad!! The moment I can I will change banks and make sure that all my corporate friends will know of my experience. Maybe I must also try FB for some bad review