AT
Adir T
1 reviews | Active since Mar 2010
28 Sept 2015, 15:22
Bad bad service!
I visited the slow lunge 21 July and 23 July. FNB charged me R250 per visits but was suppose to refund me the money again as per their rules. Up to date I have not received any refunds. To mail or phone my private banker proof to be a waist of time. <br> <br> FNB does not live up to their promise of customer service as advertise daily.
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FNB (First National Bank)'s replyOfficial
28 Sept 2015, 15:44Hello adridt,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Premier banking suite who will provide you with feedback.
The reference number is 767908.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Premier banking suite who will provide you with feedback.
The reference number is 767908.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Sept 2015, 15:44
Official
Hello adridt,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Premier banking suite who will provide you with feedback.
The reference number is 767908.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Premier banking suite who will provide you with feedback.
The reference number is 767908.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)