1 reviews | Active since Mar 2017
bad bad service
Went to get a bank statement and 4 hours later I am still waiting... first I was made ro play the to to the atm and go inside the branch for a good while. Then finally was told to go inside the branch. The statement which was done was incorrect and some months are missing. No one can explain why am I made to run around then get an incorrect thing at the end...
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)