SS
Surina S
1 reviews | Active since Jun 2014
13 Jun 2019, 08:48
bad bad bad to worse
I have been holding on for 49 minutes with the FNB forex Travel department and everyone is transferring me to a department THAT IS NOT THERE because they cant help me, when will my forex be delivered to me as is had to happen 11th already. all department NEED to be ABLE TO WORK TOGETHER. this is really bad service from FNB/Forex - travel
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
13 Jun 2019, 10:57Good day Surina,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 Jun 2019, 10:57
Official
Good day Surina,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***