BAD BAD BAD SERVICE, NO CUSTOMER CARE NO, URGENCY

Item: FNB (First National Bank)
Rating: 2
Author: Yolanda S

I OPENED AN BUSINESS ACCOUNT ONLINE 5 WEEKS AGO, I SUBMITTED REQUIRED DOCUMENTS BUT ALL IM GETTING IS PROMISES. I CALLED NUMEROUS TIMES AND THE ONLY RESPONSE IM GETTING IS I'LL BE CONTACTED IN THREE DAYS, THAT HAS BEEN GOING ON FOR A WEEK. I REALLY NEED THIS ACCOUNT, ITS VERY URGENT, THIS BAD SERVICE IF REALLY FRUSTRATING!!!!

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Replies (1)

FNB (First National Bank)'s replyOfficial

21 Oct 2015, 16:41

Hello SIKHOSANAYT,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 850295NF.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply21 Oct 2015, 16:41

Official