Bad bad bad service - FNB CREDIT CARD AND ALL OTHERS!

I give you a one star, but actually you must get a “no” star. I have a credit card that I want to settle. It is more than TWO MONTHS that It tried to get hold of FNB. Credit Cards. They not answering or get back to me! I am fed up now with your service and customer care. I cost us a lot of money to call 087 numbers. We hold the line every time between 40 minutes and 4 HOURS. I left my name and contact number like 100 times. FNB is quictk to deduct money or to transfer the account to legal department but when the customer want to pay - the customer isn’t important and get not service!!! CALL ME TODAY on ********** 106!!!! On the complaint page, you can type your complaint but can’t send it ... ***????!!!!!!!