RB
Rene B
1 reviews | Active since Feb 2015
10 Feb 2015, 19:34
Bad Bad Bad Service
Query one - FNB Funeral Cover - account debited with the premier amount - they insist its service fee.. don't want to advise where payment was allocated - query closed.. <br> Query two - keep on deducting premier even though arrangements were made. Attorney not interested in resolving matter - Connack Muller & Co... No feed back... no follow up.. not interested..<br> I am on a temp disability - don't have site in one eye... and I still have to deal with all this stress..<br> FNB .. CALL CENTRE - no phones in Admin dept where refund is pending since 26/01/2015 ... ***...<br> please can you try and assist me so I can speak to someone that can help me..
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Feb 2015, 09:15Hello Reneb@1123,
Thank you for bringing this to our attention and please accept our apologies for any frustration caused.
Kindly be advised that your concerns have been forwarded to the relevant department.
***.
Kind Regards
Celeste Kruger
Thank you for bringing this to our attention and please accept our apologies for any frustration caused.
Kindly be advised that your concerns have been forwarded to the relevant department.
***.
Kind Regards
Celeste Kruger
FNB (First National Bank)'s reply12 Feb 2015, 09:15
Official
Hello Reneb@1123,
Thank you for bringing this to our attention and please accept our apologies for any frustration caused.
Kindly be advised that your concerns have been forwarded to the relevant department.
***.
Kind Regards
Celeste Kruger
Thank you for bringing this to our attention and please accept our apologies for any frustration caused.
Kindly be advised that your concerns have been forwarded to the relevant department.
***.
Kind Regards
Celeste Kruger