TK
Thelna K
1 reviews | Active since Dec 2010
23 May 2019, 08:20
BAD BAD BAD SERVICE
It is now more than a week, with still no feedback with regards to our business enquiry. We would like to know whether FNB still does Guarantees by Bank, however no one can assist. We have been informed via email that the Branch Manager of Nelspruit Branch will be in contact with us on the 15th of May, his name is Wiseman Ngcobo, but till date he did not make contact. We also tried getting hold of him, but to no avail. Please can this matter be dealt with today? I think we have now been waiting much to long for an answer.
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FNB (First National Bank)'s replyOfficial
23 May 2019, 11:40 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply23 May 2019, 11:40
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***