LD
Lorenzo D

1 reviews | Active since May 2018

25 Oct 2018, 16:36

Bad Bad Bad service

Not sure why i am still Banking with this bank really, quick to charge you or bill you but to deliver a simple service you have to chase after them and then you deal with staff and get the feeling that they working for different companies as they not all on the same page. I seriously need to make a change and move my account as i cannot handle the incompetence anymore.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2018, 08:32
Official

Good Day Lorenzo

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***