MB
Matt B

1 reviews | Active since Mar 2018

12 Mar 2018, 21:39

Bad bad bad service!

If I could give half a star or less I would. I have just run around trying to get cash Sent to an eWallet at 9 38pm so a mr Siezwe working at the call center can be rude and tell me I have to find more money if I want to draw the money. I will be going into an FNB branch tomorrow first thing and complaining

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2018, 09:42
Official

Good day Matt Beltramo,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)