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Nelly N
1 reviews | Active since Aug 2021
14 Aug 2023, 13:58
bad bad bad pathetic service from fnb
its been day since i wrote on hello peter complaining and yet no response from the fnb team and my account still has that huge minus.
what do i have to do to get this ,matter sorted or do i need to go to the ombudsman man to get assistance
Helpful (0)
Replies (4)0
Replies (4)
FNB (First National Bank)'s replyOfficial
14 Aug 2023, 14:40Good Day Miss Nelly P Letshekga
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply14 Aug 2023, 14:40
Official
Good Day Miss Nelly P Letshekga
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
For further request, you can email us on the below email address:
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
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Nelly N's updateReviewer Update
15 Aug 2023, 15:04good day
im still awaiting feedback
im still awaiting feedback
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Nelly N's update15 Aug 2023, 15:04
Reviewer Update
good day
im still awaiting feedback
im still awaiting feedback
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Nelly N's updateReviewer Update
18 Aug 2023, 10:33Good day
trust this e-mail finds you well.
please be advised that my query is still not sorted, what do i need to do to get this matter sorted .its been days me writing on hello peter but still.
trust this e-mail finds you well.
please be advised that my query is still not sorted, what do i need to do to get this matter sorted .its been days me writing on hello peter but still.
NN
Nelly N's update18 Aug 2023, 10:33
Reviewer Update
Good day
trust this e-mail finds you well.
please be advised that my query is still not sorted, what do i need to do to get this matter sorted .its been days me writing on hello peter but still.
trust this e-mail finds you well.
please be advised that my query is still not sorted, what do i need to do to get this matter sorted .its been days me writing on hello peter but still.
NN
Nelly N's updateReviewer Update
06 Nov 2023, 16:04still no reply or assistance
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Nelly N's update06 Nov 2023, 16:04
Reviewer Update
still no reply or assistance