1 reviews | Active since Oct 2017
Bad bad bad customer service
I am trying to close my bank account at FNB for almost 6 Months now just called Head Office for assistance to find out if I can close the account yet. Talked to an consaltend explained my self then she said okay hold the line get back to you now, I holded the line for more than 20 minutes still did not come back to me wated all my airtime for nothing got nothing to show for all the airtime lost now so angry cant understand why cant I close the dam account I am really disappointed in FNB
Hello Guess0904,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Guess0904,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)