Bad bad bad bad service

<p>Good day<br />On 2017/04/05 I made a payment into my credit card account.<br />On 2017/04/07 FNB debited my cheque account with the minimum payment amount. I contact fnb and spoke to Kevin Sinc**** who promised me on 2017/04/07 that the amount debited from my cheque account will be transferred back to my cheque account by 2017/04/12, ref no Rr ********** 0750.<br />I still didnt receive the amount which was incorrectly debited from my cheque account and had to call fnb twice and still this issue is not solved.<br />This is totally unacceptable service from Fnb and I will close this account as soon as the account is paid up.</p> <p>Hopefully FNB will sort out this problem asap so that I can have my money back.</p> <p>Thank you</p> <p>Maurice Wentzel<br /> ********** 249</p>