QZ
Quintin Z

1 reviews | Active since Jul 2012

02 Nov 2016, 10:44

BAD BAD !!!!!!!!!!!!!!

<p>THIS BANK PROMISE AND ADVERTISE THE BEST SERVICE AND QUICK RESPONSE BUT ITS NOT , I KEEP PHONEING THEM BUT NO ONE PICKS UP IT COSTS ME ALOT OF MONEY FOR PHONE CALLS I WANT THAT MONEY BACK , AND THEY CAN ALMOST NEVER HELP ME OVER THE PHONE.</p> <p>IF I HAD TIME TO GO TO A BRANCH I WONT WAIST MY TIME PHONING THEM BUT I DONT HAVE TIME THATS WHY THERE IS A CALL CENTRE THATS SUPOSE TO HELP U IF THEY PICK UP WICH REARLY HAPPENS.</p> <p>THIS BANK REALLY DISCUSSES ME !!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2016, 11:39
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)