vB
violet B

1 reviews | Active since Nov 2011

20 Apr 2017, 15:29

bad attitude\service

<p>I called the FNB call centre on Saturday, i waited on the line for 42 minutes the consultant who assisted me Nompumelo gave me such an terrible service, im now in the process of closing my FNB Acc.</p> <p> </p> <p>for more details please listen to the call.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2017, 16:29
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)