MZ
Mario Z
1 reviews | Active since Sept 2012
15 Apr 2015, 15:11
BAD ATTITUDE - JUST HAD ENOUGH
ENOUGH IS ENOUGH FNB<br> <br> FIRST OFF YOU GUYS ***** ME OVER WITH A LOAN I HAD AND FALSLY REPORTED ME TO THE ITC DUE TO INCOMPETANCE FROM FNB, HAD TO REQUEST APOLOGY LETTER AND MY REWARD FOR BEING REPORTED TO ITC = 5000EBUCKS *** HONESTLY <br> <br> <br> THIS WAS TO A MATTER FINE, UNTILL A LOAN OF R5000 WAS DECLINED AND I CALLED YOUR CELLPHONE BANKING LINE AND HAD TO DEAL WITH THEM<br> <br> NOW ONLY BE BILLED FOR ELECTRICITY BUT NOT RECEIVING THE CODE, THEN TO SIT ON THE PHONE WITH CELL PHONE BANKING FOR OVER 9 MINUTES ASKING TO BE TRANSFERED <br> AGENTS ARE CLUELESS AND WITH NUMEROUS REQUETS PUT ME THRU TO THE VOICE PROMPT AGAIN AND AGAIN <br> <br> ENOUGH IS ENOUGH
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
15 Apr 2015, 15:22Hello Zolime,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 667203.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 667203.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply15 Apr 2015, 15:22
Official
Hello Zolime,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 667203.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 667203.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
