JP
Judith P
1 reviews | Active since Nov 2012
19 Mar 2015, 16:04
BAD ATTITUDE & INCOMPETENCY
I went to FNB Hartbee****rt to open a Business account and i wasn't assisted because i was told that I'm late and arrived at the branch at 15:00. Consultants where gathered at consultant number 3 chatting and laughing so loud. They told me how could i come to open the business account that late cause it take long to open business account after they laughed at me.
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FNB (First National Bank)'s replyOfficial
19 Mar 2015, 16:18Hello Judith Poo,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 650727.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 650727.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply19 Mar 2015, 16:18
Official
Hello Judith Poo,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 650727.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 650727.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)