JL
Janie L
1 reviews | Active since Sept 2015
29 Sept 2015, 09:30
Bad Attitude and very rood.
I spoke to Valencia this morning. She was so rude and raised her voice at me. I am not able to use my credit card account since yesterday.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Sept 2015, 11:07Hello janie801031,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768390.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768390.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Sept 2015, 11:07
Official
Hello janie801031,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768390.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768390.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)