Bad Attitude and pathetic service

Today i have decided to finally close my FNB account, i have never encountered such bad service from a bank but they are very quick to deduct monies for services, once again FNB fails and this not the 1st time i have emails and statements of their messes which now becomes the CLIENT problem and FNB just passes the bucket. I made an immediate payment to STD on 24/03/2016 today i receive an sms these monies are still not reflecting in STD account the simple consultant asks me again to first call STD and check really why the hell am i calling FNB because STD had advised my vehicle has not been paid.<br> <br> About 2 weeks ago i had also complained about a huge amount deducted for charges my banker had called me back and said they would look into this, i am still waiting for that call back and then the teller at Northcliff branch together with their MANAGER lies.<br> <br> When FNB opened their new app on online banking i had made a payment which reflected not succesful so i remade the payment to my dismay 10 minutes later both payments went off my account, agian i lost money after emails to FNB i am still waiting,but i have witness and an affividavit as this also happended to my BOSS the same day, aga