Bad Attitude and FNB people are usless

On 14/6/2015 i went to FNB promenade to collect my credit card and Deon said he cant give it to me cause it don't show on there system and my current one i have some how don't work and the credit card call centres are closed on a Sunday which mean i had to go back on 15/06/2015. I especially left work early to only come to the branch and had to be put on the phone with 10 different people until 5-30 and still nobody could help me or tell me what the problem was and could not resolve the issue all they told me is that your card that you have is still active but i could prove to them it was not active and i could not even use it at the ATM even the person at the branch could not help me and told me its the credit card division that messed up everything. Gloria at retrenchments was the first person to deal with we and talking me to keeping my credit card about 3 weeks ago and then when i spoke to her also on 15/06/2015 she said that she had to send me a other card because the first one she sent was faulty but the current one i have will still work which was proven in the branch it doesn't work due to stat codes excluded from proc. Im very frustrated and angry.this issue resolved today