Bad attitude and arrogance

<p>This morning I called Karabo Thabokgale with regards to my daughter's trust account, she started going technical on me, making me feel small and stupid. How I am I suppose to know how the trust was created if she doesn't know? how I am suppose to know how many trusts my daughters have if I was never informed about the different trust that they have with Trust services, all I know is that my daughters have trust accounts with Trust services and she has the has all the info at her disposal. I don't see myself dealing with Karabo, her intentions were clearly to expose my level of stupidity with regards to trusts of which I am not really interested, if I was interested I could have studied law. </p> <p>Thanks to Anda van Niekerk, she took her time to explain to me about the different trusts that my children have witout making me feel stupid, well mannered, kind and taking customer service seriously.</p>