Bad Attitude

<p>I had a horrible experience with FNB Jabulani Mall Soweto.I went to go collect my card which took me 55mins of waiting to receive it,I get to the consultant Lamola Masipane and express my disbelief at the slow service on a month end.</p> <p> </p> <p>He then starts telling me of what service means and that he is not responsible for the service of the branch.You can imagine at this point I'm confused hence the slogan "How can we help you" so clearly FNB is hiring people who don't know their companies main value.</p> <p> </p> <p>This has to stop just because we from Soweto doesn't mean that the standard of service has to drop,and the staff think they can educate people about something they don't understand.</p> <p> </p> <p>Very,very,very Poor service </p>