AE
Ashraf E
1 reviews | Active since Mar 2009
04 Mar 2015, 10:01
bad attitude
i went to your president square branch this morning. your branch manager louise refused to give me your complaints departments phone number. I needed to increase my daughters daily limit. I was told that you people dont have fica documentation. we did this when you guys send out an email requesting this,<br> <br> i need answers as to where my documentation s.
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Mar 2015, 10:49Hello ashrafeb,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 638218 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 638218 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply04 Mar 2015, 10:49
Official
Hello ashrafeb,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 638218 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 638218 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)