Bad attitude

I've never been so dissapointed in fnb consultants. The attitude was just on another level. If you say how can we help you then why do u expect customers to come knowing everything

Wanted to open a stockvel account at Fnb but now I'm also thinking of closing my personal account

I enquired first and was advised to bring certain documents and make an appointment.

When we get at 12 as per our appointment with had to Que regardless of the appointment so +- 15minutes.

Then we get told we were supposed to have googled a template as our minutes are not in the correct format and miss certain information

As i client i feel she could have made a copy if she wanted to help us.

Mind you I took a day off at work