JL
Jennine L

1 reviews | Active since Oct 2017

25 Oct 2017, 14:13

Bad Attitude

I spoke to a consultant named Mantwa Lebakeng, who was very arrogant an had a very bad attitude. To top it all off, she wasn't even able to assist me. when I asked her to put me through her Supervisor so that I can be assisted, she asked me several times to explain why I want to speak to her Supervisor.

Absolutely Horrific Service!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2017, 15:58
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2017, 15:58
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)