bad attitude

I was offered a balance transfer option on my credit card, I only accepted because of the lower interest rate of 9.9% offered. Once I accepted, absolutely nothing was done other than them opening the card. <br> I had to call repeatedly to get them to do the transfer, I had to close the other card myself at the branch and to date the interest rate is still not on the rate offered or the R135 initiation fee has not been refunded. I have complained so many times, spoken to a manager in card division, complained on hello peter before, absolutely NOTHING. I give up.