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Phamotse M
1 reviews | Active since Mar 2009
05 Jun 2015, 15:19
Bad attitude
arrived at the branch and spoke the host service consultant about what I am here to do and as she printed the ticket and indicating where to go she gave me rude and bad attitude shouting where to go. Is this how FNB trains their staff to conduct themselves and speak to clients? Very disappointed and embarrassed to be treated as such in front of other clients....
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FNB (First National Bank)'s replyOfficial
05 Jun 2015, 15:51Hello satis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698967.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698967.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 Jun 2015, 15:51
Official
Hello satis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698967.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698967.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)