KM
Kevin M

1 reviews | Active since Jul 2018

05 Jul 2018, 15:47

Bad and rude customers services

Your services at FNB Siyabuswa are extremely poor. Six counters open but one counter working all day, other consultants just walk around doing nothing. They also speak to clients in an unkind manner. Please intervene

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2018, 16:00
Official

Good Day Kevin Miller,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the branch to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***