1 reviews | Active since Nov 2017
Bad and poor service at FNB
My references is ********** 8NF, Naomi Peterson can you please update me with my complain sent on 05 Feb 2018 in connection with complain I sent to FNB in October 2017. I have not received feedback yet. The only thing that I always receive is reference numbers, seems as if FNB is good with that.
Hello Winzoe ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Winzoe ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***