rA
riaan A

1 reviews | Active since Jun 2015

13 Jun 2015, 15:07

Bad and dissapointing service

Very bad service from FNB loans department, 72 hours after loan was approved still no payment. And i have to waste my time and money to phone after them to find out what is happening with them saying the same thing that its with payment dept. I bank with them and find this very unproffesional for such a big corporate bank

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2015, 08:55
Official
Hello riaanant,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 703183.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)